Live Sessions

Manage Live Sessions

There are two different places where you directly operate on live sessions, the Live Sessions Activity Page and the Live Session View Page. Each of those pages cover different goals in your learning admin workflow.

Live Sessions Activity Page

In the Activity Section, under Live Sessions tab, your activities are listed in a table like format giving you a high level overview of what is going on. Here you will find a list with all your previously created sessions. You can search for specific events using the Filter Bar and perform various actions from the row or table menu.

Create a Live Session

From the same page you can also create a new live session.

  1. Go to the Activity Section and click on the Create button.
  2. Select the Live Session option
  3. The Create Live Session side modal form will appear
  4. Fill in the form and submit it to create the new session. You can use the table below for a complete reference.
  5. Once everything is done the Live Sessions List Table will update with the new item (the sorting needs to set as descending on the created at column)
FieldDescriptionInherited from live courseIs Required
CourseThe live course that will be used as a template-Yes
NameThe name of the sessionYesYes
LanguageThe language in which the course will be delivered. Determines the language of the session notificationsYesYes
Start DateIn what day the session will take placeNoNo
TypeWhether the session is physical, virtual and a classical live session or a conferenceYesYes
Virtual LocationThe URL of the event if the session is virtualNoNo
Physical LocationThe city in which the session will take place if the event is physicalNoNo
DescriptionGeneral details about the course that you want to also be presented to the learnersYesNo
AgendaAn event agenda that can be included in future notificationsYesNo
Registration FormA survey that will be used when a learner tries to register to the sessionNoNo
Approval TypeThe type of approval used on the session. By default is set to NoneNoYes
ApproversWho can approver registration requests if the approval type is Hierarchic ManagersNoNo
VendorVendor that usually delivers that type of content. Useful for reporting actions.YesNo
Min PaxThe maximum capacity of the sessionYesYes
Max PaxThe minimum capacity of the sessionYesYes
RequirementsSpecial logistical requirements for the delivery of the courseYesNo
Feedback FormsA set of surveys that will be used to request feedback from learnersYesNo
Enable Waiting ListWhether or not the waiting list flow is used on this sessionNoNo
Anonymize Feedback ResponsesIn some cases you might want to not see the names of the learners that provided feedback responsesNoNo
Enable CalendarWhether or not the calendar integrations is enabled for this sessionNoNo
ThumbnailImage used in the Learning Portal to present the event to learners.YesYes
ScheduleThe schedule of a session.YesYes

Edit a Live Session

You can edit a live session from two places:

From the Live Sessions Activity Page

  • Search for the session that you want to edit
  • Click on the Edit icon button at the end of the session row
  • The Live Session Edit side modal form will appear

From the Live Session View Page

  • Click on the Edit icon button from the top right corner of the page
  • The Live Session Edit side modal form will appear

Delete a Live Session

Live sessions can be deleted from the Live Sessions Activity Page or from the Live Session View Page. Just look for the delete icon button and confirm your action.

Keep in mind that in some cases it is better to cancel a session if you are further in the sessions lifecycle. To do this just update the session status to Canceled

Live Session View Page

The main place where you will interact with your event is the Live Session View Page. In here information is structured into different cards, each with a different session resource in mind.

Detailed information for each section are provided in the following documentation pages on trainers, location, learners, surveys and costs.

Change the status of a session

  1. Go to the Live Session View Page
  2. Click on the Session Status Dropdown under the session name
  3. Select the new status that you want to use

Clone a Live session

There are scenarios where you might want to create another session, with the same course, for a group of learners that were not able to attend. To simplify this case we have added the Clone action. With this you can create another live session using the current one as a template.

  1. Go to the Live Session View Page
  2. Click on the Clone action button from the top right corner of the page
  3. A new modal form will appear where you need to specify the name, start date, and learners that will be included in the new session.
  4. After you submit the form your new session will become available.
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